Frequently Asked Questions
Registration
1) What is the process for registration and do you charge any fees?
You can register by clicking on the “Register” link at the top right corner of the home page. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information. There are no charges.
Shipping
2) How will the delivery be done?
We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.
Payment
3) What are the modes of payment?
You can make payments using credit card and debit card.
4) Are there any other charges or taxes in addition to the price shown? Is VAT added to the invoice?
The VAT is included in the MRP of products. There are no additional taxes added to your order. There will be delivery charges.
Order & Returns
5) What is the minimum order for delivery?
There is no minimum order for delivery.
6) How do I add or remove products after placing orders?
Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team for any modification of order.
7) How do I check the current status of my order?
The only way you can check the status of your order is by contacting our customer support team.
8) How will I get my money back in case of a cancellation or return? What are the modes of refund?
Please contact customer support for any further assistance regarding this issue.
9) What do I do if an item is defective?
You can contact our customer care service team.
10) How do I contact customer service?
They can be reached at +91 98428 88801 or you can write us to artfoodproducts2026@gmail.com